Whitepapers
Download our free whitepapers on the admin burden in outpatient care, how to evaluate an AI admin workforce, and where 2care is going.
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The Work Nobody Sees
Dr. (Maj) Mridul Rampal, co-founder and Chief Medical Officer · November 2026 · 10 pages
A physician's field guide to the admin burden in primary care: where the time goes, where revenue leaks before the visit, and where the line sits between admin work and clinical judgment. It ends with a five-line scoreboard, a 30-day pilot plan and twelve questions to ask any vendor.
The Buyer's Guide to the AI Admin Workforce
For DSOs, MSOs and outpatient clinic groups · November 2026 · 14 pages
How to evaluate an AI admin workforce from the first call to the last dollar. Covers three ways to staff admin work, four tests of a real AI workforce, and checklists for the front office, the back office and the vendor, written to be scored live in a demo.
2care.ai Vision
Saket and Pawan Toshniwal, co-founders · November 2026 · 3 pages
Why we are building an AI admin workforce for outpatient clinics, what is live with customers today and what is on the roadmap, and the ordinary clinic week we are building toward.
Coming next
| Title | What it covers |
|---|---|
| Security and compliance at 2care | How patient data is protected, from the BAA and encryption to audit logs and data residency. |
| Patient safety and escalation | How urgent calls are recognised and passed to a person, and the guardrails that keep the agent out of clinical advice. |
| How we test the AI before it goes live | How every change is tested against simulated callers and graded before it reaches a practice's line. |
| Medicaid work requirements and eligibility checks | How practices can check coverage before visits and help patients keep their Medicaid in place. |
| How bookings reach your EHR | How an appointment travels from the call into your practice system, and how it is confirmed. |
Questions
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Your name, work email and mobile number, once. The PDF opens straight after, and the next paper you download on the same browser opens without the form.
Can we get a walkthrough of a paper?
Yes. Book a demo and tell us which paper you are reading. We will take you through it against your own workflows.
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