Privacy Policy

At 2Care.ai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

Personal Information List

  • Name, email address, and contact information
  • Account credentials and profile information
  • Payment and billing information
  • Communication preferences
  • Health-related data (when relevant to our services)

Automatically Collected Information

  • Device information and identifiers
  • IP address and location data
  • Browser and operating system information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use collected information for various purposes:

Usage Purposes

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to comments, questions, and customer service requests
  • Improve our services and develop new features
  • Monitor usage and analyze trends
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Sharing Circumstances

  • With your consent or at your direction
  • With service providers and business partners
  • For legal compliance and protection of rights
  • In connection with business transfers
  • With healthcare providers (when applicable and with consent)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Security Measures

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Compliance with industry standards

Your Rights and Choices

You have certain rights regarding your personal information:

User Rights

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Request data portability
  • Object to certain processing activities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

Contact Information

Email: support@2care.ai
Phone: +91 6364872888
Address: #17, 7th Main Road, 2nd floor, II stage Indiranagar Bangalore - 560038