Medical answering service pricing, built around your practice.

Practice is the front of house for a single practice: every call, chat and message answered, booked and written into your EHR, plus recall campaigns and eligibility checks. Enterprise adds the whole back office - coordination of benefits, prior auth, referral intake, claims, denial recovery and payer calls, along with care-gap outreach, multi-location routing, custom workflows and the governance a group needs.

Yes. Most practices begin with the front desk and add the revenue-cycle and multi-location work as they grow. Because pricing is set on your size and volume rather than per seat, moving up is a change to what 2care works, not a migration.

On practice size and call volume rather than per seat, because the thing being replaced is call handling capacity and not headcount. The estimator on this page works out the return from your own numbers before you talk to anyone.

Onboarding is included in your quote, shown up front with everything else, so nothing is added after you sign. It covers connecting your EHR, mapping your appointment types, providers and booking rules, and testing against your own scenarios.

Terms are agreed as part of the quote. What is worth asking any vendor in this category is what happens at the end of it: whether your call recordings, transcripts and configuration come with you, and in what format.

It uses your own staff cost and call volume to estimate what unanswered calls and deferred outbound work are costing today. It deliberately uses your figures rather than industry averages, because call mix varies enough between practices that an average is not useful.

Instead of a trial, you test it on your own workflows before you commit: a demo that calls your phone with any scenario you pick, then a session pointed at your own call flows. You can try to break it before anything touches your EHR.