Medical answering service pricing, per practice.

On practice size and call volume rather than per seat, because the thing being replaced is call handling capacity and not headcount. The estimator on this page works out the return from your own numbers before you talk to anyone.

Onboarding covers connecting your EHR, mapping your appointment types, durations, providers and booking rules, and testing against your own scenarios. It is quoted with the rest rather than discovered later.

Terms are agreed as part of the quote. What is worth asking any vendor in this category is what happens at the end of it: whether your call recordings, transcripts and configuration come with you, and in what format.

It uses your own staff cost and call volume to estimate what unanswered calls and deferred outbound work are costing today. It deliberately uses your figures rather than industry averages, because call mix varies enough between practices that an average is not useful.

There is a demo that will call your phone and run whichever scenario you choose, and a longer session where it is pointed at your own call flows. That is a more honest test than a trial period, because it lets you try to break it before anything is connected to your EHR.