Cancellation and Refund Policy
At 2Care.ai, we strive to provide exceptional service and products. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds.
Cancellation Policy
- Subscription services can be cancelled at any time through your account dashboard
- Cancellations take effect at the end of your current billing cycle
- No refunds will be provided for partial months of service
- One-time services can be cancelled within 24 hours of purchase for a full refund
Refund Policy
- Refunds are processed within 5-7 business days of approval
- Refunds will be credited to the original payment method
- Service fees and processing charges are non-refundable
- Digital products and completed services are generally non-refundable
Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
- Technical issues preventing service access for more than 48 hours
- Billing errors or duplicate charges
- Service not delivered as described
- Cancellation within the specified timeframe
How to Request a Refund
To request a refund:
- Contact our support team at support@2care.ai
- Provide your order number and reason for refund request
- Include any supporting documentation
- Allow 3-5 business days for review and response
Contact Information
For questions about cancellations and refunds, please contact us at:
Email: support@2care.ai
Phone: +91 6364872888 / 7899953477