2care.ai

CRM & lead capture

Turn website visitors and ad clicks into booked patients.

2care captures every enquiry, sorts the real ones from the noise, and calls the qualified ones to book. The voice agent does the work, not your front desk.

Lead inbox

Live

New enquiry

A

Amy Doyle

Web form · 9:00 PM

Arrived from the contact form at 9:00 PM, after close.

The path a lead takes

Enquiry to appointment, without a handoff.

Four stages, none of which wait for somebody to have a spare ten minutes.

01

Captured

A chatbot and a form on your site, plus direct ingestion from your Meta and Instagram ad campaigns. Every enquiry lands in one place instead of four inboxes nobody owns.

02

Qualified

Out of area, wrong service and outright spam are filtered out before anyone picks up a phone. The rest stay in the CRM for review rather than disappearing.

03

Called

The voice agent rings each qualified lead, answers what they ask, and offers real availability. Not a callback request - the actual call.

04

Booked

The appointment is written into the calendar and the lead is updated in the same motion, so there is no list for anyone to reconcile afterwards.

Why it has to be fast

A lead goes cold in the time it takes to read the email.

A patient filling in a form on your site has usually filled in two others. Whoever calls first books the appointment, and it is almost never the practice that replies by email the next morning.

  • No new tool for your team to learn - leads stay where you already look for them.
  • Every call transcribed and logged against the lead it belongs to.
  • Anything clinical or unusual routed to a person rather than guessed at.
  • Rejected leads stay visible, so you can check what the filter is doing.

How it connects

Real time

Patient callvoiceSMS & WhatsAppreply2careWeb formMeta & InChatbot

Written while the patient is still on the line. Every write logged and reversible.

Lead sources

It reads the places your enquiries already arrive.

WordPress
Meta Lead Ads
Instagram
Salesforce
Boxly
Zapier
Google Calendar

Built for regulated healthcare, in every market we operate in

HIPAA compliant

HIPAA

United States

BAA available on request

GDPR compliant

GDPR

UK & Europe

DPA available, data hosted in the EU/UK

DPDP compliant

DPDP

India

Data residency in India

See it work

Every lead phoned back within five minutes.

Not an autoresponder and not an email. An actual call, while the patient is still deciding which clinic to go with.

Turn your next enquiry into a booked visit.

30 minutes, on your own call flows. No commitment.

  • 18 specialties covered
  • ·Live in weeks, not months
  • ·HIPAA, GDPR and DPDP
CRM & lead capture for practices | 2care.ai