2care.ai

Use case

Intake done before the patient walks in.

New patient calls take the longest and tie up your desk. 2Care collects demographics, insurance details, and chief complaint conversationally, then writes a clean structured record into your EHR.

Get a demo

30 minutes, on your own call flows.

No commitment. HIPAA-ready, BAA available.

Why it matters

New-patient intake calls run 8 to 12 minutes each. 2Care handles them in full so your team starts every day with a clean schedule.

8–12 min

per new-patient intake call, removed

100%

written back as structured fields

What 2care handles

On the call, end to end.

Captures name, date of birth, contact details, and reason for visit.
Collects insurance carrier and member ID for downstream verification.
Confirms spelling and details back to the patient to reduce errors.
Writes structured intake fields into the EHR, not a free-text note.
Flags missing information for staff follow-up before the visit.

Captured on the call

Live
NameMarisol Garcia
Date of birth14 Mar 1978
InsuranceBlue Cross · PPO
Member IDXJP-4471902
ReasonLower back pain, 3 weeks

Written to the chart as structured fields

See it work

Patient Intake, on a real call.

An after-hours call answered on the first ring, then booked, confirmed and written back while the practice is closed.

Questions

The things practices ask us.

Forms only work for patients who open them, and completion drops sharply outside younger cohorts. Voice intake captures the same fields during a call the patient was making anyway, and writes them back as structured data rather than a PDF someone has to retype.

Demographics, contact details, insurance carrier and member ID, reason for visit, referring provider and any fields you add - written back as structured fields, not free text.

It matches against the records your system already holds before creating anything, so returning patients are picked up on their existing chart.

Yes. Encrypted in transit and at rest, fully audit-logged, under a BAA in the US, a DPA in the UK and EU, and DPDP terms in India. Patient data is not used to train shared models.

Built for regulated healthcare, in every market we operate in

HIPAA compliant

HIPAA

United States

BAA available on request

GDPR compliant

GDPR

UK & Europe

DPA available, data hosted in the EU/UK

DPDP compliant

DPDP

India

Data residency in India

See it on your own calls. Book Demo.

30 minutes, on your own call flows. No commitment.

  • 18 specialties covered
  • ·Live in weeks, not months
  • ·HIPAA, GDPR and DPDP
AI Patient Intake Automation by Phone | 2care.ai