2care.ai

About us

A small company, and four colleagues who never sleep.

Two founders, a bench of clinicians and operators who keep us honest, and the agents that actually answer your phone.

The humans

It started with a phone nobody answered.

A family member needed care. The clinic was good, the clinicians were good, and the phone rang out anyway - at lunch, after five, every time it mattered. The care was never the problem. Getting through to it was.

That is still the whole thesis. Practices are not short of expertise, they are short of hours at the front desk. So we built the part that answers, books it and writes it back - and hands over the second a human is needed.

2024
founded
150+
clients served
24/7
since day one

The rest of the team

Four colleagues who never call in sick.

They are agents, not people. But they hold shifts, they have jobs, and between them they cover the whole front desk - so we may as well introduce them properly.

None of them replaces your front desk. They take the routine volume so your team can be with the patient standing in front of them.

Built for regulated healthcare, in every market we operate in

HIPAA compliant

HIPAA

United States

BAA available on request

GDPR compliant

GDPR

UK & Europe

DPA available, data hosted in the EU/UK

DPDP compliant

DPDP

India

Data residency in India

Meet the team that answers at 3am.

30 minutes, on your own call flows. No commitment.

  • 18 specialties covered
  • ·Live in weeks, not months
  • ·HIPAA, GDPR and DPDP