About us
A small company, and four colleagues who never sleep.
Two founders, a bench of clinicians and operators who keep us honest, and the agents that actually answer your phone.
The humans
It started with a phone nobody answered.
A family member needed care. The clinic was good, the clinicians were good, and the phone rang out anyway - at lunch, after five, every time it mattered. The care was never the problem. Getting through to it was.
That is still the whole thesis. Practices are not short of expertise, they are short of hours at the front desk. So we built the part that answers, books it and writes it back - and hands over the second a human is needed.
- 2024
- founded
- 150+
- clients served
- 24/7
- since day one
Backed by
People who ran the front desk before they advised us on it.
Clinicians, operators and healthcare investors who tell us when we are wrong, which is the only reason the product is any good.
Clinical leadership
Dr. (Maj.) Mridul Rampal
Chief Medical Officer
Builds the clinical layer - the medical workflows, safety standards that has to work when a patient is on the other end of the call.
Dr. Sushrut Sharma
Orthopaedic Surgeon
Dr. Aryan Sharma
Pacific Institute of Medical Sciences
Dr. (Maj.) Ankita Rampal
Ex- Army Medical Corps
The rest of the team
Four colleagues who never call in sick.
They are agents, not people. But they hold shifts, they have jobs, and between them they cover the whole front desk - so we may as well introduce them properly.
None of them replaces your front desk. They take the routine volume so your team can be with the patient standing in front of them.
Built for regulated healthcare, in every market we operate in
HIPAA
United States
BAA available on request
GDPR
UK & Europe
DPA available, data hosted in the EU/UK
DPDP
India
Data residency in India
Meet the team that answers at 3am.
30 minutes, on your own call flows. No commitment.
- 18 specialties covered
- ·Live in weeks, not months
- ·HIPAA, GDPR and DPDP