Use case
Recover balances before they reach collections.
Unpaid balances pile up and staff hate chasing them. 2Care proactively calls patients, explains the bill in plain language, and helps them pay or set up a plan, all securely.
Get a demo
30 minutes, on your own call flows.
Why it matters
Every balance recovered early is revenue that would have aged out. 2Care works the list so your team does not have to.
Before
collections, not after
0
awkward calls for your staff to make
What 2care handles
On the call, end to end.
Balances worked this month
LiveSee it work
Payment & Balance Resolution, on a real call.
The whole path in one take: a search, a call, and an appointment in the diary, with nobody at the front desk touching it.
Questions
The things practices ask us.
It calls patients with an open balance, explains what the charge is for in plain language, and either takes payment securely or sets up a plan - before the account reaches collections.
Payment is handled through your existing payment provider. Card details are not stored or retained by the agent, and the whole interaction is audit-logged.
It is usually the opposite. Most unpaid balances are confusion rather than refusal, and a calm explanation early resolves more of them than a collections letter later - without your staff having to make the awkward call.
Yes, within the rules you define - minimum amounts, maximum terms and any exclusions are configured during setup.
Built for regulated healthcare, in every market we operate in
HIPAA
United States
BAA available on request
GDPR
UK & Europe
DPA available, data hosted in the EU/UK
DPDP
India
Data residency in India
See it on your own calls. Book Demo.
30 minutes, on your own call flows. No commitment.
- 18 specialties covered
- ·Live in weeks, not months
- ·HIPAA, GDPR and DPDP