Use case
Turn referrals into booked visits, faster.
Referrals that sit in a queue go cold. 2Care answers referral calls, captures the referring provider and patient details, and moves the new patient toward a booked appointment without delay.
Get a demo
30 minutes, on your own call flows.
Why it matters
Specialty practices live and die on referral conversion. Faster intake means fewer referrals lost to a competitor.
4 hrs
from referral received to booked visit
0
referrals sitting in a queue going cold
What 2care handles
On the call, end to end.
Referral to booked visit
Live- Referral received · Dr. Whitmore
- Provider and reason captured
- Insurance confirmed
- Patient called back
- Booked · Tue 11:20
4 hours from referral to appointment.
See it work
Referral Coordination, on a real call.
A web enquiry arriving and being called back before the patient has closed the tab and moved to the next practice.
Questions
The things practices ask us.
Taking an inbound referral from arrival through to a booked appointment without it sitting in a queue - capturing the referring provider, patient details and documentation, then contacting the patient and scheduling them.
Because the gap between a referral arriving and someone calling the patient is measured in days. The longer it sits, the more likely the patient has been seen elsewhere. Automating the outbound leg closes that gap.
Phone referrals are captured on the call as structured fields. For other channels, the patient outreach and booking leg is automated once the referral is in your system.
Booking confirmations follow your existing process, and every interaction is logged, so the loop is auditable.
Built for regulated healthcare, in every market we operate in
HIPAA
United States
BAA available on request
GDPR
UK & Europe
DPA available, data hosted in the EU/UK
DPDP
India
Data residency in India
See it on your own calls. Book Demo.
30 minutes, on your own call flows. No commitment.
- 18 specialties covered
- ·Live in weeks, not months
- ·HIPAA, GDPR and DPDP