Jane App integration
The best AI receptionist for Jane App.
Multi-discipline clinics under one roof and one phone number, where the hardest part of the call is working out what the patient actually needs.
Writing to Jane App
Real time, on the call
Writing…
Encrypted in transit, audit-logged
Who runs Jane App
Jane runs multi-discipline clinics - physiotherapy, massage, chiropractic, mental health - often sharing a roof, a reception and a number. Patients rarely know which service they need.
The problem
What is actually breaking.
The things practices tell us cost them the most, in the order they raise them.
Callers cannot name the service
They describe a problem. Somebody has to translate it into a discipline, and getting it wrong wastes an appointment.
Wrong-service bookings cost twice
The patient attends, cannot be treated, and has to be rebooked.
Practitioner diaries fill unevenly
One discipline is overbooked while another has space sitting empty.
Courses of treatment lose momentum
Booked one visit at a time, they stop early.
How it connects
Real time
Written while the patient is still on the line. Every write logged and reversible.
How 2care solves it
One platform, not a point fix.
Inbound answering, outbound outreach, write-back and escalation are the same agent - which is why the whole problem moves rather than one part of it.
The agent works out the discipline
From how the problem is described, not from a menu - then books the right practitioner.
Right service, right practitioner, first time
Discipline, availability, location and continuity rules are all applied on the call.
Load spread across the team
Continuity is kept where it matters and gaps are filled where it does not.
Series booked in one conversation
Where treatment runs over several visits, they go in together at the right spacing.
The difference
A lot of voice AI sits next to Jane App. 2care writes into it.
In a multi-discipline clinic, most misbookings start with the wrong service, not the wrong time.
Sits beside it
2care writes into Jane App
Availability
Reads a synced copy that can be minutes or hours stale
Reads live availability before it offers a single slot
Booking
Sends your team a request to key in by hand
Writes the appointment directly, in real time
New patient intake
Drops a free-text note or a call recording
Writes demographics and insurance as structured fields
Follow-up work
Lands in a second inbox nobody owns
Lands in the queue your team already works
Every morning
Somebody reconciles yesterday against the schedule
Nothing to reconcile
Go live
Weeks, not quarters.
Most practices on Jane App are live inside a few weeks of authorising the connection.
Authorise the connection
Your Jane App administrator approves API access. Nothing is installed, and nothing changes about how your team uses Jane App.
Map your rules
We map your providers, locations, appointment types, booking rules and escalation paths - the things that make your schedule yours.
Test, then go live
We run your real scenarios against a test environment with your team watching, fix what surfaces, then switch the line over and monitor.
See it work
A call, a booking, and a write-back into Jane App.
Recorded end to end. The system on screen is not yours, but the flow is the one described above.
Questions
2care and Jane App.
Yes - from how they describe the problem rather than by asking them to pick from a menu, and then it books the right practitioner.
Yes. Discipline, availability, location and continuity rules are applied on every call.
2care is built to work inside Jane App rather than beside it. It answers every inbound call, reads live availability from Jane App before offering a slot, and writes the booking back in real time - so there is nothing for your front desk to rekey afterwards.
Through Jane App's official API. Your onboarding specialist sets up the connection during go-live - there is nothing to install and no change to how your team works in Jane App.
No. 2care reads live availability before offering a slot and applies your booking rules, so it cannot create a conflict. Every write is logged and reversible.
It matches on the details Jane App already holds before it creates anything. A returning patient is picked up from the existing record, so you do not end up with a second chart for the same person.
Yes. Providers, locations, appointment types and booking rules are mapped during setup, so the agent offers the right slot with the right clinician at the right site.
No. It takes the high-volume routine calls - booking, rescheduling, hours, insurance, refill requests - and routes anything clinical or complex to a human with the context already attached.
Most practices go live in weeks, not quarters: authorise the connection, map your rules, test your real scenarios, then switch the line over with monitoring in place.
Yes - HIPAA-ready with a BAA available, GDPR compliant with a DPA, and DPDP compliant. Everything is encrypted in transit and at rest, and fully audit-logged. Patient data is not used to train shared models.
See 2care book into Jane App.
30 minutes, on your own call flows. No commitment.
- 18 specialties covered
- ·Live in weeks, not months
- ·HIPAA, GDPR and DPDP