Getting started
How onboarding works, what we need from you and your first week live.
- How onboarding worksThe steps from a signed BAA to your first live call, who at your practice does what, and how long going live usually takes.
- What we need from youThe agreements, system access, practice details and call handling decisions to gather for onboarding, and who at your practice usually has each one.
- Go-live checklistEvery item to confirm with your onboarding specialist before 2care answers your first live call, grouped so you can tick them off.
- Your first weekWhat happens on each call in your first week live, what to review each day, and how your answers and rules get tuned to real calls.