2care.ai

Splose integration

The best AI receptionist for Splose.

Allied health providers carrying funding rules as well as clinical ones, where a booking outside the plan creates work rather than saving it.

Writing to Splose

Real time, on the call

patientMRN-4471902
provideralvarez-r
start2026-08-11T09:40
duration20 min
typefollow-up

Writing…

Encrypted in transit, audit-logged

Who runs Splose

Splose runs allied health providers where plan management and funding sit alongside clinical scheduling. Getting the funding position wrong is not an admin error; it is an unpaid session.

The problem

What is actually breaking.

The things practices tell us cost them the most, in the order they raise them.

01

Bookings outside the funded position

An appointment the patient is not funded for has to be unwound, and somebody has an awkward conversation.

02

Allocations run out unnoticed

Sessions stop because the funding lapsed, not because care finished.

03

Coordination eats admin hours

Chasing plan status and re-approvals is constant, manual work.

04

Empty sessions cannot be recovered

A cancelled funded session is revenue that does not come back.

How it connects

Real time

Patient callinboundFunding checkwithin planSessionbookedAllocationtracked

Written while the patient is still on the line. Every write logged and reversible.

How 2care solves it

One platform, not a point fix.

Inbound answering, outbound outreach, write-back and escalation are the same agent - which is why the whole problem moves rather than one part of it.

Booked within the plan

The funded position is respected when the appointment is offered, so nothing has to be undone.

Low allocations flagged early

Patients approaching the end of their sessions are surfaced before care stops.

The chasing is automated

Status updates and re-booking happen without an admin working a list.

Freed sessions offered immediately

The waitlist is worked the moment a session opens.

The difference

A lot of voice AI sits next to Splose. 2care writes into it.

Booking sessions a patient is not funded for is worse than not booking them at all.

Sits beside it

2care writes into Splose

Availability

Reads a synced copy that can be minutes or hours stale

Reads live availability before it offers a single slot

Booking

Sends your team a request to key in by hand

Writes the appointment directly, in real time

New patient intake

Drops a free-text note or a call recording

Writes demographics and insurance as structured fields

Follow-up work

Lands in a second inbox nobody owns

Lands in the queue your team already works

Every morning

Somebody reconciles yesterday against the schedule

Nothing to reconcile

Go live

Weeks, not quarters.

Most practices on Splose are live inside a few weeks of authorising the connection.

1

Authorise the connection

Your Splose administrator approves API access. Nothing is installed, and nothing changes about how your team uses Splose.

2

Map your rules

We map your providers, locations, appointment types, booking rules and escalation paths - the things that make your schedule yours.

3

Test, then go live

We run your real scenarios against a test environment with your team watching, fix what surfaces, then switch the line over and monitor.

See it work

A call, a booking, and a write-back into Splose.

Recorded end to end. The system on screen is not yours, but the flow is the one described above.

Questions

2care and Splose.

Bookings respect the funded position, and patients approaching the end of an allocation are flagged before care stalls.

Yes, at the frequency the plan calls for, in a single call.

2care is built to work inside Splose rather than beside it. It answers every inbound call, reads live availability from Splose before offering a slot, and writes the booking back in real time - so there is nothing for your front desk to rekey afterwards.

Through Splose's official API. Your onboarding specialist sets up the connection during go-live - there is nothing to install and no change to how your team works in Splose.

No. 2care reads live availability before offering a slot and applies your booking rules, so it cannot create a conflict. Every write is logged and reversible.

It matches on the details Splose already holds before it creates anything. A returning patient is picked up from the existing record, so you do not end up with a second chart for the same person.

Yes. Providers, locations, appointment types and booking rules are mapped during setup, so the agent offers the right slot with the right clinician at the right site.

No. It takes the high-volume routine calls - booking, rescheduling, hours, insurance, refill requests - and routes anything clinical or complex to a human with the context already attached.

Most practices go live in weeks, not quarters: authorise the connection, map your rules, test your real scenarios, then switch the line over with monitoring in place.

Yes - HIPAA-ready with a BAA available, GDPR compliant with a DPA, and DPDP compliant. Everything is encrypted in transit and at rest, and fully audit-logged. Patient data is not used to train shared models.

See 2care book into Splose.

30 minutes, on your own call flows. No commitment.

  • 18 specialties covered
  • ·Live in weeks, not months
  • ·HIPAA, GDPR and DPDP
The best AI receptionist for Splose | 2care.ai