Pabau integration
The best AI receptionist for Pabau.
Clinics spending real money on marketing, where every unanswered call is budget already spent and wasted.
Writing to Pabau
Real time, on the call
Writing…
Encrypted in transit, audit-logged
Who runs Pabau
Pabau clinics run marketing and practice management together, which means the phone is a lead channel as much as a booking channel. Ads drive calls, and calls either convert or evaporate.
The problem
What is actually breaking.
The things practices tell us cost them the most, in the order they raise them.
Paying for calls nobody answers
A campaign that generates enquiries out of hours is money spent on voicemail.
Speed to answer decides conversion
Enquirers are shopping. The practice that picks up gets the booking.
Leads are not followed up
The enquiry that did not convert on the first call rarely gets a second one.
Lapsed patients are a list, not a plan
Everyone knows reactivation works. Nobody has time to do it.
How it connects
Real time
Written while the patient is still on the line. Every write logged and reversible.
How 2care solves it
One platform, not a point fix.
Inbound answering, outbound outreach, write-back and escalation are the same agent - which is why the whole problem moves rather than one part of it.
Every campaign call answered
First ring, any hour, so marketing spend converts instead of hitting voicemail.
Qualified and booked on the call
The enquiry becomes an appointment before the caller moves on to the next clinic.
Follow-up that actually happens
Non-converters get worked automatically rather than depending on someone remembering.
Reactivation from your own lists
Lapsed patients are called on the cadence you set, from data you already hold.
The difference
A lot of voice AI sits next to Pabau. 2care writes into it.
Unanswered calls are the most expensive line item in a clinic's marketing budget, and the only one nobody measures.
Sits beside it
2care writes into Pabau
Availability
Reads a synced copy that can be minutes or hours stale
Reads live availability before it offers a single slot
Booking
Sends your team a request to key in by hand
Writes the appointment directly, in real time
New patient intake
Drops a free-text note or a call recording
Writes demographics and insurance as structured fields
Follow-up work
Lands in a second inbox nobody owns
Lands in the queue your team already works
Every morning
Somebody reconciles yesterday against the schedule
Nothing to reconcile
Go live
Weeks, not quarters.
Most practices on Pabau are live inside a few weeks of authorising the connection.
Authorise the connection
Your Pabau administrator approves API access. Nothing is installed, and nothing changes about how your team uses Pabau.
Map your rules
We map your providers, locations, appointment types, booking rules and escalation paths - the things that make your schedule yours.
Test, then go live
We run your real scenarios against a test environment with your team watching, fix what surfaces, then switch the line over and monitor.
See it work
A call, a booking, and a write-back into Pabau.
Recorded end to end. The system on screen is not yours, but the flow is the one described above.
Questions
2care and Pabau.
Yes. Campaign calls are answered on the first ring at any hour, qualified, and booked - so spend converts rather than reaching voicemail.
Yes, worked from your own lists on the cadence you set.
2care is built to work inside Pabau rather than beside it. It answers every inbound call, reads live availability from Pabau before offering a slot, and writes the booking back in real time - so there is nothing for your front desk to rekey afterwards.
Through Pabau's official API. Your onboarding specialist sets up the connection during go-live - there is nothing to install and no change to how your team works in Pabau.
No. 2care reads live availability before offering a slot and applies your booking rules, so it cannot create a conflict. Every write is logged and reversible.
It matches on the details Pabau already holds before it creates anything. A returning patient is picked up from the existing record, so you do not end up with a second chart for the same person.
Yes. Providers, locations, appointment types and booking rules are mapped during setup, so the agent offers the right slot with the right clinician at the right site.
No. It takes the high-volume routine calls - booking, rescheduling, hours, insurance, refill requests - and routes anything clinical or complex to a human with the context already attached.
Most practices go live in weeks, not quarters: authorise the connection, map your rules, test your real scenarios, then switch the line over with monitoring in place.
Yes - HIPAA-ready with a BAA available, GDPR compliant with a DPA, and DPDP compliant. Everything is encrypted in transit and at rest, and fully audit-logged. Patient data is not used to train shared models.
See 2care book into Pabau.
30 minutes, on your own call flows. No commitment.
- 18 specialties covered
- ·Live in weeks, not months
- ·HIPAA, GDPR and DPDP