Dental
Dental front office, answered. 24/7.
Your front desk cannot answer every call and run the office at the same time. 2Care answers every inbound call, books and reschedules into your PMS, and keeps the hygiene schedule full, day and night.
Get a demo
30 minutes, on your own call flows.
In practice
Built for how dental actually runs.
Independent practices and small groups lose new patients to unanswered phones every week. 2Care captures those calls and turns them into booked chairs.
- 35%+
- of dental calls go unanswered during peak hours
- $200+
- lost per missed new-patient appointment
- 24/7
- coverage with no added front desk headcount
Hygiene chairs · this week
LiveMon
Tue
Wed
Thu
Fri
Recall filled 3 chairs overnight
On the phone
The workflows dental practices actually run.
Not generic scheduling. The specific jobs that fill your day and quietly cost you revenue when they slip.
01
Hygiene recall, worked from the recall report
Patients due or overdue for a six-month clean are called from your own recall list, offered a slot that matches their usual hygienist, and booked. The ones who do not answer get a text and a second attempt later in the week.
02
Pain and trauma triaged into emergency slots
Swelling, a knocked-out tooth or uncontrolled pain is recognised as an emergency and routed into the slots you hold back for it - not offered the next routine opening in three weeks.
Hygiene chairs · this week
LiveMon
Tue
Wed
Thu
Fri
Recall filled 3 chairs overnight
03
Accepted treatment plans that never got scheduled
The crown a patient agreed to and then left the practice without booking. 2care works that list, explains what was agreed, and books the appointment.
How it connects
Real time
Written while the patient is still on the line. Every write logged and reversible.
04
Benefit check before the slot is offered
Carrier, plan and remaining annual maximum captured on the call, so the patient knows their position and your team is not chasing it the morning of the visit.
Writing to Dentrix
Real time, on the call
Writing…
Encrypted in transit, audit-logged
Anything clinical or urgent is escalated to your team rather than handled by the agent.
Integrations
Writes back into the systems you already run.
See it work
What a dental patient hears when they ring at 8:47 PM.
The practice is closed. The call is answered on the first ring, then booked, confirmed and written back before anyone arrives in the morning.
Questions
The things practices ask us.
One that works your recall list as well as answering the phone. 2care books hygiene recalls, triages dental emergencies into the slots you hold for them, and writes every appointment straight back into Dentrix, Eaglesoft, Open Dental or Dentally.
Yes. Swelling, trauma and uncontrolled pain are recognised as urgent and routed into your emergency slots or escalated to a clinician - never offered the next routine opening.
Yes. 2Care connects to the major systems for your specialty and writes appointments and intake back in real time. See the integrations listed on this page.
2Care is HIPAA-ready and will sign a Business Associate Agreement. All interactions are encrypted and audit-logged.
No. 2Care handles high-volume routine calls so your team can focus on patients in the office. Anything clinical or complex routes straight to a human.
Most practices go live in a short, structured onboarding. Your onboarding specialist confirms the exact timeline on your demo call.
2Care recognizes urgent and red-flag situations and follows your escalation protocol to reach a human immediately.
Yes. 2Care answers unlimited simultaneous calls, so there are no busy signals and no hold queues, even at peak.
See 2Care answer your dental calls. Book Demo.
30 minutes, on your own call flows. No commitment.
- 18 specialties covered
- ·Live in weeks, not months
- ·HIPAA, GDPR and DPDP