Refill requests, handled and routed.
Refill calls clog the same line patients use to book. 2Care takes the request, captures medication and pharmacy details, and routes a clean task to the right provider or staff member.
Built to take the call from start to finish.
Collects medication name, dosage, and preferred pharmacy.
Verifies patient identity before accepting any request.
Routes the request to the correct provider queue with full detail.
Tells the patient clearly what happens next and the expected timeline.
Keeps refill traffic off your scheduling line.
Refill requests are high volume and low complexity, exactly the traffic that buries a front desk. 2Care clears it quietly.
Writes back into the EHR you already run.
2Care reads availability and writes appointments and intake into your system in real time.
Tuned to your specialty.
This use case runs across every practice we support. See how it works inside your specialty workflow.