AI Receptionist for Healthcare Practices

No missed calls.
Bookings handled.
Patients supported.

From first questions to ongoing care, every call is answered clearly and professionally

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GDPR CompliantEU Healthcare-ReadyEnterprise Security
Healthcare receptionist on a call
24/7 Phone Coverage
Outbound Follow-ups
Automated Admin Tasks
PMS Integrations

Medical call handling,
built for Physiotherapy Clinics

An AI communication layer designed to operate within European clinical workflows and regulatory constraints.

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Inbound call handling

Automated handling of routine patient calls without staff involvement.

Appointment workflows

Booking, rescheduling, and confirmations handled automatically.

Clinical escalation

Urgent and time-sensitive calls escalated immediately.

Compliance & security

GDPR-compliant data handling with EU hosting support

Inbound Call Handling

Deliver fast, clear, and
reassuring responses.

Every call is answered promptly and naturally. Patients receive clear guidance, quick updates, and a calm, reassuring response whenever they reach out.

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  • Answer patient enquiries
  • Manage appointment changes
  • Route delicate or sensitive calls
  • Nurture new leads
Inbound call

Hi, you’ve reached Greenfield Medical, how may I help?

  • Appointment Updated
  • Confirmation Sent
  • Dr. Sarah Notified
MONTUE

9:45 AM

First Consultation - Seán O'Connor

✓ New Booking

11:00 AM

Follow-Up Treatment - Aoife Murphy

✓ New Booking

1:30 PM

Post-Surgery Rehabilitation - Niamh Byrne

✓ New Booking

Outbound Phone Calls

Automate Follow-Ups and Recurring Appointments

Outbound calls help keep care on track. Patients receive timely reminders, follow ups and next steps without awkward scripts or manual chasing.

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  • Thoughtful lead follow-ups
  • Recurring appointment scheduling
  • Post-treatment check-ins
  • Gentle overdue invoice reminders

Automated Call Tasks

Streamline Admin Tasks So Your Team Stays Focused

Routine updates and scheduling are handled automatically, so practitioners can stay focused on patient care.

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  • Send booking links automatically
  • Handle appointment changes
  • Route delicate or sensitive calls
  • Capture and nurture new leads
Call AutomationPhysiotherapist AssistantGeneral Physician

Call Automation

Smart reminders

Integrations

Seamless connectivity with your tools

2care.ai connects directly to your systems and workflows.

Cliniko
Dentally
Airtable
AWS
Salesforce
Calendly
PracticeHub
Gmail
Notion
Outlook
Slack

Built for Clinics

Physiotherapists & General Physicians lose revenue when calls go unanswered and no shows leave gaps in the diary. 2care.ai acts as your 24/7 AI receptionist, answering every call, booking directly into your PMS, reducing no-shows, and freeing your front desk.

What this means for your clinic:

More confirmed bookings
Fewer cancellations & empty slots
Zero missed calls — even during treatment
Less admin pressure on staff
GDPR compliant

No extra hires. No workflow disruption. Just a fuller calendar and smoother operations.

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Clinic Schedule

Tuesday, October 24

Today’s Schedule
Feb 14
Sun
Mon
Tue
Wed
Thu
Fri
Sat
09:00
Initial Consultation
Sarah J. • Physio Assessment
10:30
Follow-up Treatment
John D. • Physio Treatment
AI Booked
12:00
Lunch Break
14:00
Routine Checkup
Emma W. • General Practice
Calls Answered24/24 (100%)
Slots Filled+18% vs avg

Outcomes

Better Operations.Better Care.

Patients get timely, dependable responses while your team stays organised, focused, and in control throughout the day.

For Your Practice

Keep operations running efficiently without adding strain to your staff.

  • Fewer unanswered calls and missed enquiries
  • Higher appointment conversions and fuller schedules
  • Dependable coverage after hours and during peak demand
  • Reduced workload for front-desk teams
  • Scale operations without increasing headcount

For Your Patients

A calm, responsive experience whenever care-related questions arise.

  • Calls answered quickly, day or night
  • No long waits, voicemail loops, or missed replies
  • Simple appointment booking and easy rescheduling
  • Clear, fast answers about services and availability
  • Shorter in-clinic wait times
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Setup & Onboarding

Guided setup for healthcare teams.

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01

Discovery & Requirements

We understand your healthcare setting, patient call patterns, and operational requirements to build a tailored foundation.

02

Clinical Workflow Mapping

Appointment types, escalation rules, language preferences, and compliance needs are clearly defined and mapped.

03

Scenario Testing

Real healthcare call scenarios are rigorously tested to ensure safe, accurate, and empathetic AI responses.

04

System Integration & QA

We connect calendars, practice systems, and call routing, validating end-to-end reliability before launch.

05

Go-Live & Monitoring

Your AI receptionist goes live, ready to support patient communication from day one with continuous oversight.

Setup Progress

Clinic Integration v2.4

75%Completed
GDPR Compliant Check
EHR System Sync
Voice Training ModelProcessing

Inbound Phone Calls

Every call, handled end to end.

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Patient Queries

Handles everyday patient questions without tying up your front desk.

Appointments

Books, reschedules, and manages appointments directly in your system.

Call Transfers

Urgent or sensitive calls routed to the right staff instantly.

New Patients

Captures new patient enquiries and guides them to the next step.

TESTIMONIALS

Trusted by leading clinics.

Discover how healthcare providers are transforming patient care with our AI-driven solutions.

“Listen to the Powerful Voices of Our AI Agent”

“The most impactful tool we've added to our clinic in a decade. Truly transformative.”

The integration was seamless. We've reduced administrative overhead by 40% while improving patient response times significantly.

Dr. Sarah Jenkins

Dr. Sarah Jenkins

Chief of Medicine

2care.ai has revolutionized our triage process. The AI’s accuracy is impressive, allowing our nurses to focus on critical cases.

James Wilson

James Wilson

Ops Director

Patient satisfaction scores have gone up consistently since we implemented this platform. Automated follow-ups are a game changer.

Elena Rodriguez

Elena Rodriguez

Practice Manager

Reliable, secure, and intuitive. The dashboard gives us exactly the insights we need to manage workflow efficiently.

Michael Chen

Michael Chen

Lead Physician

Outbound Phone Calls

Proactive calls, handled for you.

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Patient Reminders

Proactive outreach to patients to keep schedules full and reduce no-shows.

Patient Outreach

Follows up with new patient enquiries and interested prospects.

Payments & Billing

Handles sensitive payment conversations with care and clarity.

Care Follow-ups

Post-visit calls to support patient care and collect feedback.

Brand-safe, compliant communication that sounds like your team.

Automated based on your rules — no manual call lists.

Outreach aligned to your care goals and patient priorities.

Features & Integrations.

Everything you need to manage inbound calls, admin tasks, and customer enquiries.

Integrations

Works with your existing tools.

Seamless integration with leading business systems.

Patient Management SystemBooking SystemsSMS & EmailCRMPhone Line
Smart Call Routing

Prioritise what matters most.

Urgent calls routed instantly. Everything else handled automatically.

Call handled · Booking updated
Call handled · Booking updated
Call handled · Booking updated
Messaging & Logs

Visibility into every call.

Track every interaction and follow-up effortlessly.

Security

Compliant and secure.

Built with business-grade privacy and compliance in mind.

Automated Actions

Automate booking admin.

Follow-ups and tasks handled automatically.

Call Answered
Details Noted
Lead Added to CRM
Form Sent
Rebooking Link Sent
Appointment Cancelled

Voice demo

Recorded AI assistant

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Flexible Plans. Clear Costs.

Pricing that scales with your practice

Transparent pricing based on your practice size and call volume. Estimate your ROI before you commit.

ROI Calculator

Estimate your annual savings

Understand how AI call handling reduces staff workload and costs.

4
2,000
6
25

Time saved

800 hrs

*Includes clinical and administrative staff time costs.

Annual cost savings

€20,000

Based on ~50% of call time handled by AI. Actual results vary.

Book A DemoGet a custom quote for your practice
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Intelligent patient engagement & follow-up automation.

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Designed for healthcare providers across India, US & Europe.