Use case

Recover balances before they reach collections.

Unpaid balances pile up and staff hate chasing them. 2Care proactively calls patients, explains the bill in plain language, and helps them pay or set up a plan, all securely.

HIPAA-readyAnswers 24/7Writes back to your EHR
Recover balances before they reach collections.
What 2Care handles

Built to take the call from start to finish.

Calls patients with outstanding balances on a schedule you control.

Explains charges clearly and answers common billing questions.

Securely collects payment or sets up a flexible payment plan.

Routes disputes and complex cases to your billing staff.

Recovers revenue that would otherwise age into collections.

Why it matters

Every balance recovered early is revenue that would have aged out. 2Care works the list so your team does not have to.

Works with your stack

Writes back into the EHR you already run.

2Care reads availability and writes appointments and intake into your system in real time.

Epic
athenahealth
eClinicalWorks
NextGen
ModMed
See all integrations
Where it fits

Tuned to your specialty.

This use case runs across every practice we support. See how it works inside your specialty workflow.

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HIPAA-readyBAA availableEncrypted & audit-loggedSOC 2 in progress

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HIPAA-ready·Deployed in weeks·Expert onboarding included
AI Patient Balance & Payment Calls | 2Care.ai