Use case

Intake done before the patient walks in.

New patient calls take the longest and tie up your desk. 2Care collects demographics, insurance details, and chief complaint conversationally, then writes a clean structured record into your EHR.

HIPAA-readyAnswers 24/7Writes back to your EHR
Intake done before the patient walks in.
What 2Care handles

Built to take the call from start to finish.

Captures name, date of birth, contact details, and reason for visit.

Collects insurance carrier and member ID for downstream verification.

Confirms spelling and details back to the patient to reduce errors.

Writes structured intake fields into the EHR, not a free-text note.

Flags missing information for staff follow-up before the visit.

Why it matters

New-patient intake calls run 8 to 12 minutes each. 2Care handles them in full so your team starts every day with a clean schedule.

Works with your stack

Writes back into the EHR you already run.

2Care reads availability and writes appointments and intake into your system in real time.

Epic
athenahealth
eClinicalWorks
NextGen
ModMed
See all integrations
Where it fits

Tuned to your specialty.

This use case runs across every practice we support. See how it works inside your specialty workflow.

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HIPAA-readyBAA availableEncrypted & audit-loggedSOC 2 in progress

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HIPAA-ready·Deployed in weeks·Expert onboarding included
AI Patient Intake Automation by Phone | 2Care.ai