Orthopedics front office, answered. 24/7.
Ortho groups field heavy referral and patient call volume across many providers and locations. 2Care answers every call, books to the right provider, and routes urgent cases without overwhelming your front desk.
Why front desks in your specialty fall behind.
High
referral and call volume across multiple providers
Multi-provider
scheduling that is hard to staff manually
24/7
coverage including after-hours injury calls
The calls your team should not have to.
Every relevant use case, working together on one line.
Appointment Scheduling
Patients call to book, reschedule, and cancel around the clock.
After-Hours Coverage
85% of patients will not leave a voicemail.
Proactive Patient Outreach
Empty slots and no-shows leak revenue every week.
Patient Intake
New patient calls take the longest and tie up your desk.
Intelligent Triage & Routing
Phone trees make patients press buttons and hope.
Referral Coordination
Referrals that sit in a queue go cold.
Workflows built for orthopedics.
The specialty-specific workflows that keep your schedule full and your patients on track.
Referral intake with referring provider and imaging detail captured.
Booking routed to the right provider, subspecialty, or location.
Urgent injury calls triaged and escalated per your protocol.
Pre and post-op appointment scheduling and reminders.
Insurance and authorization detail collected up front.
Connected to the systems you already run.
2Care writes appointments and intake back into your EHR or PMS in real time.
Why practices switch to 2Care.
In high-volume ortho, misrouted and missed calls cost real cases. 2Care gets every caller to the right provider, fast.
Questions practices ask first.
Yes. 2Care connects to the major systems for your specialty and writes appointments and intake back in real time. See the integrations listed on this page.
2Care is HIPAA-ready and will sign a Business Associate Agreement. All interactions are encrypted and audit-logged.
No. 2Care handles high-volume routine calls so your team can focus on patients in the office. Anything clinical or complex routes straight to a human.
Most practices go live in a short, structured onboarding. Your onboarding specialist confirms the exact timeline on your demo call.
2Care recognizes urgent and red-flag situations and follows your escalation protocol to reach a human immediately.
Yes. 2Care answers unlimited simultaneous calls, so there are no busy signals and no hold queues, even at peak.