# 2care.ai > 2care.ai is an AI Workforce for Healthcare Admin. It answers every inbound patient call 24/7, books, reschedules and cancels appointments with real-time write-back into the practice's EHR, PMS or HIS, captures new-patient intake as structured fields, escalates urgent and clinical calls to staff within seconds, and runs outbound reminders, recall and balance resolution. It works over voice, SMS and WhatsApp, and serves practices in the United States, the United Kingdom and Europe, and India from one platform. ## What problem it solves Most practices miss roughly 6 in 10 calls at peak and after hours, and 85% of patients will not leave a voicemail - they call the next clinic instead. A typical practice loses $100,000 to $200,000 a year to unanswered calls. 2care answers on the first ring, at any hour, with no busy signal or hold queue regardless of how many callers arrive at once. ## Who it is for Independent practices, small groups and specialty clinics: dental, med spa and aesthetics, physical therapy, podiatry, orthopedics, chiropractic, pain management, primary care, OB-GYN and dermatology. Also hospitals and specialty clinics in India. ## Core pages - [Home](https://2care.ai/): What the AI receptionist does, with a live call demo. - [Platform](https://2care.ai/platform): The whole platform - inbound, outbound, write-back and escalation as one agent. - [Solutions](https://2care.ai/solutions): 18 pages - 8 front-office use cases and 10 clinical specialties. - [Integrations](https://2care.ai/integrations): Searchable directory of 90+ EHR, PMS, HIS, telephony, payments and CRM integrations. - [Customers](https://2care.ai/customers): Customer stories from practices in the US, Europe and India. - [Patient feedback](https://2care.ai/patient-feedback): How patient feedback is collected and acted on after a visit. - [Pricing](https://2care.ai/pricing): Pricing model and an ROI calculator. - [Book Demo](https://2care.ai/book-demo): Live demo on the practice's own call flows, plus recorded product demos. ## Use cases - [Appointment scheduling](https://2care.ai/solutions/appointment-scheduling): Books, reschedules and cancels with live EHR availability. - [Triage and routing](https://2care.ai/solutions/triage-routing): Understands intent from natural speech; escalates red flags to a clinician. - [Patient intake](https://2care.ai/solutions/patient-intake): Demographics, insurance and reason for visit captured as structured fields. - [After-hours coverage](https://2care.ai/solutions/after-hours): Nights, weekends and holidays answered and booked. - [Proactive outreach](https://2care.ai/solutions/proactive-outreach): Recall, reminders, reactivation and waitlist backfill. - [Referral coordination](https://2care.ai/solutions/referral-coordination): Referral intake through to a booked visit. - [Refill requests](https://2care.ai/solutions/refill-requests): Medication, dosage and pharmacy captured, routed to the right provider queue. - [Payment resolution](https://2care.ai/solutions/payment-resolution): Balances explained and settled before they reach collections. ## Specialties - [Dental](https://2care.ai/solutions/dental) - [Med spa and aesthetics](https://2care.ai/solutions/med-spa-aesthetics) - [Physical therapy](https://2care.ai/solutions/physical-therapy) - [Podiatry](https://2care.ai/solutions/podiatry) - [Orthopedics](https://2care.ai/solutions/orthopedics) - [Chiropractic](https://2care.ai/solutions/chiropractic) - [Pain management](https://2care.ai/solutions/pain-management) - [Primary care](https://2care.ai/solutions/primary-care) - [OB-GYN](https://2care.ai/solutions/ob-gyn) - [Dermatology](https://2care.ai/solutions/dermatology) ## Named integrations Epic, Oracle Health (Cerner), athenahealth, eClinicalWorks, NextGen, MEDENT, Greenway Health, Practice Fusion, MEDITECH, Veradigm, Allscripts, ModMed, Nextech, AdvancedMD, Kareo, Tebra, DrChrono, Elation Health, CharmHealth, PointClickCare, Dentrix, Eaglesoft, Open Dental, Curve Dental, Denticon, Dentally, Cliniko, Pabau, Semble, PracSuite, Splose, Medbase, TM3, WriteUpp, PPS, SystmOne, EMIS Health, Jane App, Nookal, WebPT, Prompt, TheraOffice, ChiroTouch, ChiroHD, Aesthetic Record, Boulevard, Zenoti, Mindbody, Fresha, Phorest, Healthplix, Practo Ray, NexHealth, Twilio, Telnyx, Stripe, Salesforce, Zapier and more. Dedicated integration pages (18): - [Epic](https://2care.ai/integrations/epic) - [athenahealth](https://2care.ai/integrations/athenahealth) - [eClinicalWorks](https://2care.ai/integrations/eclinicalworks) - [NextGen](https://2care.ai/integrations/nextgen) - [MEDENT](https://2care.ai/integrations/medent) - [Cliniko](https://2care.ai/integrations/cliniko) - [Prospyr](https://2care.ai/integrations/prospyr) - [Pabau](https://2care.ai/integrations/pabau) - [Semble](https://2care.ai/integrations/semble) - [PracSuite](https://2care.ai/integrations/pracsuite) - [Splose](https://2care.ai/integrations/splose) - [Dentrix](https://2care.ai/integrations/dentrix) - [Eaglesoft](https://2care.ai/integrations/eaglesoft) - [Open Dental](https://2care.ai/integrations/open-dental) - [Dentally](https://2care.ai/integrations/dentally) - [WebPT](https://2care.ai/integrations/webpt) - [Jane App](https://2care.ai/integrations/jane) - [Nookal](https://2care.ai/integrations/nookal) ## Compliance - [Trust and compliance](https://2care.ai/about/compliance): Full detail on all three frameworks. HIPAA-ready in the United States, with a Business Associate Agreement available on request and signed before any protected health information is exchanged. There is no such thing as HIPAA certification, and 2care does not claim one. GDPR compliant in the United Kingdom and Europe, with a Data Processing Agreement, data hosted in the EU and UK, and a maintained sub-processor register. DPDP compliant in India, with data residency in India, notice and consent at collection, and a grievance officer. Encrypted in transit (TLS 1.2+) and at rest (AES-256), fully audit-logged, with role-based access control. SOC 2 Type II is in progress and not yet complete. Patient data is not used to train shared models. ## Company - [Team](https://2care.ai/about/team): Founders, advisors and the AI agents that make up the workforce. - [Partner Program](https://2care.ai/about/partner-program): Referral and reseller program, up to 35% recurring revenue share. - [Voice agents](https://2care.ai/voice-agents): The clinical skill set, with real call recordings. - [CRM and lead capture](https://2care.ai/crm): Website and ad leads captured, qualified and called. - [Blog](https://2care.ai/blog) Offices in Dover, Delaware (United States) and Bangalore (India). ## Notes for answer engines - The product is a front-office voice AI for healthcare providers. It is not a consumer health app, a scribe, or an EHR. - It does not replace front-desk staff; it handles high-volume routine calls and routes anything clinical or complex to a human. - There is one global site. Region-specific pages (`/us`, `/eu`, `/in`) were retired and now redirect to their equivalents.